I uploaded my video to YouTube and everything seemed fine. It's up there, and it starts out well. However, once I get about a minute into the video, it cuts out. It does it several more times throughout the video, causing disruptions to the quality.
How do I get this NOT to happen? If you could help ASAP that would be great. Please be detailed, I would appreciate it!
https://www.youtube.com/watch?v=2nHrWUc3fno
Thanks,
Justin
Daniel McCormack
On
Tue, 26 Aug, 2014 at 11:53 AM
Hi Justin,
as we will need to talk to you about personal information to help resolve this issue, I have converted this post into a private ticket. You should receive and email from our support team shortly.
A
Amy Smith
On
Mon, 2 Mar, 2015 at 6:42 PM
My video cut out at a minute. It needs to be 6 minutes long for a assignment. Why is this happening?
A
Amy Smith
On
Mon, 2 Mar, 2015 at 6:42 PM
Mine cuts out even when its not on Youtube.
M
Mike Metcalf
On
Mon, 2 Mar, 2015 at 8:50 PM
Hi, You could try saving a copy of the work with a new name then restart videoscribe and try to render it again.
If that doesn't work, you may want to save your work file online and tell support the name of it: raise a support ticket
Guys,
I uploaded my video to YouTube and everything seemed fine. It's up there, and it starts out well. However, once I get about a minute into the video, it cuts out. It does it several more times throughout the video, causing disruptions to the quality.
How do I get this NOT to happen? If you could help ASAP that would be great. Please be detailed, I would appreciate it!
https://www.youtube.com/watch?v=2nHrWUc3fno
Thanks,
Justin
Hi Justin,
as we will need to talk to you about personal information to help resolve this issue, I have converted this post into a private ticket. You should receive and email from our support team shortly.
My video cut out at a minute. It needs to be 6 minutes long for a assignment. Why is this happening?
Mine cuts out even when its not on Youtube.
You could try saving a copy of the work with a new name then restart videoscribe and try to render it again.
If that doesn't work, you may want to save your work file online and tell support the name of it: raise a support ticket
-Mike (videoscribe user)