Can't find the video file on camera roll after publish in
Can't find the video file on camera roll after publish in
B
Bernice Lopez
On
Tue, 2 Sep, 2014 at 7:17 AM
I can't seem to find the video saved on my camera roll. I tried publishing 4x but it is still not there.
Matthew Cook
On
Tue, 2 Sep, 2014 at 2:19 PM
Hi Bernice,
another user has had a similar problem - the advice was to free up memory on your iPad.
Could you try this and let me know if it solves the problem.
-Matt
B
Bernice Lopez
On
Tue, 2 Sep, 2014 at 4:12 PM
My iPad is actually just a week old so I know memory was not the problem. I actually found the solution to this, and I think it's the answer to similar problems. :)
Go to Settings > Privacy > Photos > then turn on access to VideoScribe
Try publishing again to Camera Roll and your video will now appear there. Hope it works!
VideoScribe does not automatically asks for access to your Photos unlike other applications so I guess we just have to do it ourselves. :)
M
Mike Metcalf
On
Tue, 2 Sep, 2014 at 4:34 PM
Great! thanks for posting your solution!
-Mike (videoscribe user)
M
Mark Brier
On
Thu, 28 May, 2015 at 7:13 PM
I can't find them either, and no one is answering!!!!!
I can't seem to find the video saved on my camera roll. I tried publishing 4x but it is still not there.
Hi Bernice,
another user has had a similar problem - the advice was to free up memory on your iPad.
Could you try this and let me know if it solves the problem.
-Matt
-Mike (videoscribe user)
I can't find them either, and no one is answering!!!!!
Hi Mark,
Have you tried the suggestion made by Bernice?