Hello, I only have two hands to choose from and I can't change my pens. Is this right? I have Sparkol Pro version
Daniel McCormack
On
Mon, 6 Oct, 2014 at 10:27 AM
Hi Scott,
Sorry that you are having this problem- it sounds like there may be a corruption in the place that VideoScribe stores files locally, or VideoScribe may be having problems with accessing our online store of hands. So we can help you resolve this problem I have converted this post to a support ticket- you should receive an email from the support team shortly.
K
KHAN Bhai
On
Sun, 15 Feb, 2015 at 9:45 AM
Sir i am facing the same issue. I have only 7 hands please cheak and solve my problem. thanks
I have Sparkol Pro version
Hi Scott,
Sorry that you are having this problem- it sounds like there may be a corruption in the place that VideoScribe stores files locally, or VideoScribe may be having problems with accessing our online store of hands.
So we can help you resolve this problem I have converted this post to a support ticket- you should receive an email from the support team shortly.
Sir i am facing the same issue. I have only 7 hands please cheak and solve my problem. thanks