Saving a CSV File and Windows is Changing it to a .scribe file
Saving a CSV File and Windows is Changing it to a .scribe file
M
Michael Jenkins
On
Tue, 27 Jan, 2015 at 12:38 PM
Hi
I wonder if anyone can help. I am not working with video scribe today - I'm exporting a report from Mailchimp which should be exporting to my windows 7 machine as an excel .csv file - but instead windows is attempting to save the file as a .scribe file.
So, somehow it's reading the file type and assuming it's a .scribe file - which it isn't.
This has happened a couple of times over the year or two I've been a Videoscribe Pro user and I've never got to the bottom of it.
If I allow Windows to save the file type as a .scribe - I can't open my csv spreadsheet in excel as it seems to corrupt it.
Has anyone else had this issue? Has anyone found a fix?
Many Thanks!
Mike
M
Mike Metcalf
On
Tue, 27 Jan, 2015 at 2:53 PM
1) Have you tried simply renaming the <filename>.scribe file <filename>.csv either during the export process or after the file has been exported?
2) Have you tried uninstalling and reinstalling mailchimp (I don't know anything about mail chimp so I don't know if it is something resident on your computer or if uninstalling would delete any important settings or files)?
3) can you provide a screenshot showing mailchimp trying to save a csv file as a .scribe file, to provide a clearer understanding of the symptom?
4) Are you sure you aren't trying to export a zip file instead of a CSV file? maybe windows has made some type of association between csv or zip and .scribe file types than can be removed in the windows explorer settings somewhere.
-Mike (videoscribe user)
M
Michael Jenkins
On
Tue, 27 Jan, 2015 at 5:05 PM
Hi Mike
Thanks for your reply! Mailchimp is a web based app so the file is being exported from the mailchimp website via Google Chrome - so I suspect it's some sort of blip with how Chrome is reading the file extension.
I'll try your suggestion of re-naming the file with the correct extension .csv
Hi
I wonder if anyone can help. I am not working with video scribe today - I'm exporting a report from Mailchimp which should be exporting to my windows 7 machine as an excel .csv file - but instead windows is attempting to save the file as a .scribe file.
So, somehow it's reading the file type and assuming it's a .scribe file - which it isn't.
This has happened a couple of times over the year or two I've been a Videoscribe Pro user and I've never got to the bottom of it.
If I allow Windows to save the file type as a .scribe - I can't open my csv spreadsheet in excel as it seems to corrupt it.
Has anyone else had this issue? Has anyone found a fix?
Many Thanks!
Mike
2) Have you tried uninstalling and reinstalling mailchimp (I don't know anything about mail chimp so I don't know if it is something resident on your computer or if uninstalling would delete any important settings or files)?
3) can you provide a screenshot showing mailchimp trying to save a csv file as a .scribe file, to provide a clearer understanding of the symptom?
4) Are you sure you aren't trying to export a zip file instead of a CSV file? maybe windows has made some type of association between csv or zip and .scribe file types than can be removed in the windows explorer settings somewhere.
-Mike (videoscribe user)
Hi Mike
Thanks for your reply! Mailchimp is a web based app so the file is being exported from the mailchimp website via Google Chrome - so I suspect it's some sort of blip with how Chrome is reading the file extension.
I'll try your suggestion of re-naming the file with the correct extension .csv
I'll also try exporting from a different browser
Thanks again Mike.