I'm having difficulties in using CTRL + click in the timeline, if I want to select multiple thumbnails. Sometimes it works, but most of the time it don't. I'm using PC. VideoScribe version 2.1.1. Is this a known problem? Or is there any workarounds?
Thanks in advance!
Currently you may
experience an issue using the keyboard options on VideoScribe such as
the arrow buttons and the multi-select options.
This will effect all
versions of VideoScribe.
We have identified
the issue and have fixed the issue.
If you now restart
VideoScribe you will have this facility restored.
If you find you
still have a problem with these options after restarting, please can
you raise a
support ticket and we can investigate your issue.
Thank you for your