Hola, tengo problema a la hora de descargar el video, no puedo guardarlo ni puedo subirlo a youtube ni tampoco pasarlo a power point. Espero los minutos que me indican y después se queda parado sigo esperando sin resultados. Por favor, ayuda.
2 people have this question
Matthew Cook
On
Wed, 29 Apr, 2015 at 9:35 AM
Hi Carmen,
Sorry that you are having trouble publishing your scribe.
Please save the scribe to your online directory (cloud icon), let us know the name and we can take a look for you.
C
Carmen María Molina Cano
On
Wed, 29 Apr, 2015 at 10:15 AM
Ya está guardado en la nube, el nombre del archivo esvideo curriculum. gracias
Matthew Cook
On
Wed, 29 Apr, 2015 at 4:04 PM
Hi Carmen,
I have taken a look at the scribe and have been able to publish to YouTube but I was unable to publish as a PowerPoint file - it got stuck right at the end.
What I would suggest you do is save the scribe with a different name, close and reopen VideoScribe, load the newly named scribe and try to publish again.
Please let me know whether this works or not and if it does not let me know if there are any error messages or where it gets stuck.
C
Carmen María Molina Cano
On
Wed, 29 Apr, 2015 at 10:16 PM
Ok, gracias, lo voy a intentar.
Puedes facilitarme el link del video publicado??
Gracias!!
C
Carmen María Molina Cano
On
Thu, 30 Apr, 2015 at 10:01 AM
He probado cambiándole el nombre y no puedo publicar en power point. ¿qué puedo hacer?
Matthew Cook
On
Thu, 30 Apr, 2015 at 10:20 AM
I have converted this forum post into a support ticket. Please check your email for further information.
Hola, tengo problema a la hora de descargar el video, no puedo guardarlo ni puedo subirlo a youtube ni tampoco pasarlo a power point. Espero los minutos que me indican y después se queda parado sigo esperando sin resultados. Por favor, ayuda.
2 people have this question
Hi Carmen,
Sorry that you are having trouble publishing your scribe.
Please save the scribe to your online directory (cloud icon), let us know the name and we can take a look for you.
gracias
Hi Carmen,
I have taken a look at the scribe and have been able to publish to YouTube but I was unable to publish as a PowerPoint file - it got stuck right at the end.
What I would suggest you do is save the scribe with a different name, close and reopen VideoScribe, load the newly named scribe and try to publish again.
Please let me know whether this works or not and if it does not let me know if there are any error messages or where it gets stuck.
Ok, gracias, lo voy a intentar.
Puedes facilitarme el link del video publicado??
Gracias!!
He probado cambiándole el nombre y no puedo publicar en power point. ¿qué puedo hacer?
I have converted this forum post into a support ticket. Please check your email for further information.