Your tickets
Login to help
Instant Answers
Community

Change the email and final user.

  • J
    JOSE JAVIER Margaillan Díaz
    On Fri, 1 May, 2015 at 12:28 AM 
    I bought the VideoScribe Pro - One - off charge . But the user is different from me including email . What should I do so that he can download the program and use it.
  • M
    Mike Metcalf
    On Fri, 1 May, 2015 at 3:26 AM

    Hi,


    I believe that the instructions for changing the email, name, and password are all available on the Instant Answers page: Instant Answers: changing account details

    -Mike (videoscribe user)

  • J
    JOSE JAVIER Margaillan Díaz
    On Mon, 4 May, 2015 at 5:33 PM 
    It is not the answer there. Because I am requesting that the end user has his mail and password. And not have access to that part of the invoice or other account information .
  • J
    JOSE JAVIER Margaillan Díaz
    On Mon, 4 May, 2015 at 5:34 PM 
    It is not the answer there. Because I am requesting that the end user has his mail and password. And not have access to that part of the invoice or other account information .
  • Matthew Cook
    On Wed, 6 May, 2015 at 9:54 AM

    Hi Jose,


    I have converted this into a support ticket. Please check your email for further information.