Contact : Account Dev

S

Sarah Halton

Started a topic Wed, 25 Jan, 2017 at 12:22 PM

Can you please provide me with an email address to contact you.

M

Mike Metcalf

On Wed, 25 Jan, 2017 at 2:09 PM

Hi,

If you scroll down a bit, you will see:

"More help options"

"All contact methods"

and

"RAISE A TICKET"

You can click the RAISE A TICKET button to email a support request form to customer support.

or you can click the YOUR TICKETS button at the top of the page and then click the RAISE a TICKET on that page.

-Mike (videoscribe user)

S

Sarah Halton

On Wed, 25 Jan, 2017 at 2:13 PM

Cheers

Barry Radford

On Wed, 25 Jan, 2017 at 3:10 PM Admin

Hi Sarah, I have just replied to your support ticket

k

kaustubh joshi

On Sat, 15 Apr, 2017 at 4:19 PM

i have an joint acount debit card , can i use that for buying videoscribe

M

Mike Metcalf

On Sat, 15 Apr, 2017 at 4:42 PM

If you are an authorized user of a valid major credit or debit card, it should work.

related thread: http://help.videoscribe.co/support/discussions/topics/1000050111

J

Jon Stanley

On Mon, 5 Jun, 2017 at 7:27 PM

Are we able to call you and solve an issue that is time sensitive or can we only talk to you through raising a ticket?

M

Mike Metcalf

On Mon, 5 Jun, 2017 at 8:02 PM

The "ALL CONTACT METHODS" link (that was mentioned earlier in this thread) will show you all contact methods including phone number.

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Kurella Ramesh Lokesh

On Thu, 13 Jul, 2017 at 5:00 PM

I am Lokesh from india i tried both methods of paying through debitcard and Paypal account but it is still showing your payment is not accepted so please look in to the issue and help me out

Topic not covered?

Contact

More help options