Can't login

  • To use offline mode, you must first log in online with 'Remember Me' selected.


    I could not keep logging in, so I searched for it here, and as you suggested the solution, I checked 'Remember Me' and changed the settings in Internet Options, but I still can not log in. I want to solve it sincerely. Help.


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  • Hi Sangho,


    I have responded to your support ticket regarding this issue.

  • Hi Matthew,


    I have the same issue when trying to log in. Can you please help?

  • We have a help page which covers the things to try with this error - Offline error message when logging into VideoScribe

    If this does not get you in log a support ticket with details of the settings you have checked and we can help further

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