When I run the program I receive this write
"The native extension namespace or swf version is incompatible with this application . Try re - Installing or contacting the publisher for assistance"
Hamzi, if you are still having problems please check your system meets the System requirements for VideoScribe desktop. I would also make sure you are downloading the software from https://www.videoscribe.co/Download rather than another source. If you computer meets the specs and you are downloading the genuine software please log a ticket via https://help.videoscribe.co/support/tickets and include details of your operating system and we'll do our best to get this working for you.
do you need to update adobe air?
Hamzi, if you are still having problems please check your system meets the System requirements for VideoScribe desktop. I would also make sure you are downloading the software from https://www.videoscribe.co/Download rather than another source. If you computer meets the specs and you are downloading the genuine software please log a ticket via https://help.videoscribe.co/support/tickets and include details of your operating system and we'll do our best to get this working for you.