Help
Account
Your tickets
Login to help
Enter your search term here...
Search
Instant Answers
Community
Account Dev
Instant answers
Your Account
Your Account (
)
Section 1 of
Create an account
How to create a Sparkol account
Passwords
Change password
Forgot password
Password requirements
Amend account details
Change email address
Change the name on your account
Change your billing address or payment details
Update or Add a VAT Number
Change mailing preferences
Why can’t I change my country?
Subscriptions and payments
VideoScribe subscription plans – Monthly, Quarterly, Yearly and One-off
Purchase a VideoScribe subscription
Upgrade your VideoScribe subscription
How to use a VideoScribe voucher code
Cancel your subscription
Remove a subscription cancellation
Invoices
Access your previous invoices
Get a receipt resent from BlueSnap
View your BlueSnap invoice
Account access
Failed reCAPTCHA check
Manage team accounts
Team management
Working with Sparkol
Affiliate Programme