Solutions to common issues ()
Section
10
of
Installation and login
- To use offline mode, you must first log in online with ‘Remember Me’ selected
- Version Error message displayed on startup
- You need a Sparkol PRO account to use VideoScribe. You can only take advantage of the trial once
- Your account has been temporarily locked
- Sparkol VideoScribe cannot be installed on 64-bit Windows versions
- VideoScribe won't install – A DLL required to complete (PC)
- 'Unidentified developer' message when installing videoScribe on a Mac
- VideoScribe says to install Adobe Air