Unable to add More Fonts

Last updated 2020-11-27 17:10:14 +0000

This article tells you what to do if you are unable to add fonts into your project.


Symptoms

When accessing the ‘More Fonts’ menu the font previews are not displayed and the add (+) button does not function.

Cause

This is caused when there has been an interruption in the connection to the Sparkol server. VideoScribe requires access to the Sparkol server to download the Google fonts displayed in the font library.

Resolution

This is resolved simply by restarting the VideoScribe software.

Step 1. If you’re working on a project, save it.

Step 2. Restart VideoScribe

You will now see the font preview displayed in the More Fonts menu and the add (+) button will be operational.

Clicking on the add button will add the selected font to the bottom of your font list in the Text Editor.

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