Account
Help
Sparkol
Menu
Help Home
Your tickets
Log in
Instant Answers
Community
Home
»
Account Dev
»
Instant Answers
»
Solutions to common errors
Enter your search term here...
Search
Solutions to common errors (19)
Can’t upload scribes to YouTube
Offline error message when logging into VideoScribe
Crashing and freezing – VideoScribe desktop
Saved scribes are missing
Elements animating slower than the allotted time
Add image button does not work
Resizing and unable to deselect elements
Imported images aren't working correctly
Library images will not preview or load
Can’t upload scribes to Facebook
How to fix extreme zoom
Not receiving VideoScribe emails
Crashing and freezing – VideoScribe Anywhere (iOS app)
VideoScribe says to install Adobe Air
'Unidentified developer' message when installing VideoScribe on a Mac
VideoScribe won't install – A DLL required to complete (PC)
Glitches with .mov playback in Windows Quicktime
Rendered video plays differently than in VideoScribe
Lines of SVGs thicken when drawn
More help options
All contact methods
Enter your search term here...
Search
Ask the community
Raise a ticket
