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Installation and login

  • To use offline mode, you must first log in online with ‘Remember Me’ selected
  • Version Error message displayed on startup
  • You need a Sparkol PRO account to use VideoScribe. You can only take advantage of the trial once
  • Your account has been temporarily locked
  • Sparkol VideoScribe cannot be installed on 64-bit Windows versions
  • VideoScribe won't install – A DLL required to complete (PC)
  • 'Unidentified developer' message when installing videoScribe on a Mac
  • VideoScribe says to install Adobe Air
  • Blank screen displayed when logging in to VideoScribe
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